Frequently Asked Questions
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People under the influence of alcohol or drugs are not permitted to use the sauna.
Nudity is not permitted.
Children under 16 are not permitted to participate in open sessions. Children between the ages of 6 and 16 are only admitted to private sessions, accompanied inside the sauna by a parent or guardian, at a ratio of one adult per child.
You should not use the sauna if:
you have high or low blood pressure, any heart or circulatory disease, epilepsy, or diabetes;
you're pregnant;
Do you tend to feel dizzy or faint?;
you have fungal infections or open wounds on your body.
Stay hydrated before, during, and after your session.
Remove any jewelry or dangling accessories.
The sauna is located in a natural setting by the sea, which can be uneven and dangerous. Each participant is responsible for their own safety, and must follow the staff’s instructions.
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We ask that these rules be followed at all times:
Take a shower before going into the sauna.
Take off your shoes and wash your feet before coming in.
Remove any makeup, creams, or oils before the session.
Don't use oils, lotions, or other personal care products in the sauna.
Always sit on a towel.
Don't stay in the sauna for more than 15 minutes at a time.
Pour water on the stones carefully, using only the water provided, and ask everyone for their consent first.
Drink water before, during, and after your session.
Your 50-minute session includes the time to change clothes. Plan ahead so you can make the most of it.
During open sessions, please do not take photos or record videos, out of respect for the other participants.
Keep the entrances and exits clear, and enter and exit carefully.
LIABILITY FOR GROUP RESERVATIONS
If you make this reservation on behalf of a group, it is your responsibility to inform all participants of these terms and conditions and the safe use of the sauna. Please share the information above with them. Each participant must complete their own health declaration before the session.
ADMISSION POLICY
The Offshore Sauna team reserves the right to refuse entry to anyone whose participation poses a risk to health or safety, including failure to comply with points 1 through 4 of the Terms and Conditions. In such cases, no refund will be issued.
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Swimsuit
2 towels: one to sit on and another to dry yourself with (or rent ours on site)
Water bottle
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You can cancel or reschedule your reservation up to 24 hours before the session using the link in the confirmation email.
There are no refunds for cancellations or changes made less than 24 hours before the session.
If we have to cancel—due to weather conditions or for safety reasons—we'll notify you by email, and you can choose between rescheduling or receiving a full refund.
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You can contact us by email at info@offshoresauna.pt. We will respond as soon as possible.